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Terms & Conditions

ADU Software Terms & Conditions of Business.

  1. Introduction


  • These Terms & Conditions of Business shall govern the sale & supply of downloadable software programs purchased from our online store at or and via any purchase link sent to you by ADU Software, and the use of those software programs.
  • These terms & conditions do not affect any statutory rights you may have as a consumer.


  1. Interpretation


  • In these Terms & Conditions:
  • ‘we’ means ADU Software, and ‘us’ and ‘our’ should be construed accordingly.
  • ‘you’ means our customer or prospective customer under these terms & conditions, and ‘your’ should be construed accordingly.
  • ‘software programs’ means those software programs that are available for purchase from our website; and
  • ‘your software programs’ means any such software programs that you have purchased through our website (including any enhanced or upgraded versions of the software that we may make available to you from time to time).


  1. Order Process


  • The advertising of software on our website constitutes an ‘invitation to purchase’ rather than a contractual offer.
  • No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this section 3.3.
  • To enter into a contract through our website (or via telephone or email) to purchase downloadable software from us, the following steps must be taken: Via our website, you must add the software you wish to purchase to your shopping cart and then proceed to checkout, you will then be transferred to our payment service to handle your payment; Via telephone, you must confirm the software you wish to purchase to the call handler and then payment will be taken over the telephone; Via email, you must confirm the software you wish to purchase and then a payment request will be emailed to you for you to complete your payment. On receipt of full payment you will then receive an order confirmation (at which point your order will become a binding contract) and clarification on when the software download instructions will be sent to you.


  1. Prices


  • Our prices are quoted on our website
  • We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force


  1. Payment
    • You must, during the checkout process on our website or confirmation of order via telephone or email, pay the prices of the software you have ordered.
    • Payments may be made by any of the permitted methods specified on our website (excluding American Express and Cheque payment)


  1. Licensing of Software


  • We will supply your software program to you in download format within such periods as advised in section 3.3
  • Subject to your payment of the applicable price and compliance with these terms and conditions, we grant you a non-transferable licence to make use of your software permitted by Section 6.3, providing that you must not in any circumstances make any use of your software that is prohibited in Section 6.4.
  • The ‘permitted uses’ of your software are:
  • Downloading a copy of your software
  • Installing a copy of your software on not more than 2 devices ie Desktop, laptop. We can provide additional licences for additional devices on request for a reduced price. With regards to the mobile app, each subscription is for one device only.
  • Creating a single backup copy of your software
  • Using your software in accordance with the documentation incorporated into the download.

    • The ‘prohibited uses’ of your software are:
  • The publication, sale, licensing, sub-licensing, renting, transferring, transmission, broadcasting, distribution or re-distribution of any software (or part thereof) in any format.
  • The editing, modification, adaptation or alteration of any software (or part thereof), and the creation of any derivative work incorporating any software (or part therefore)
  • The use of any software (or part thereof) in any way that is unlawful or in breach of any person’s legal rights under any applicable law, or in any way that is offensive, indecent, discriminatory or otherwise objectionable
  • The use of any software (or part thereof) to compete with us, whether directly or indirectly.
  • Any commercial use of software (or part thereof)
  • The reverse engineering, decompilation or disassembly of any software (or part thereof)
  • The circumvention or removal of, or any attempt to circumvent or remove, the technological measures applied to any software for the purpose of preventing unauthorised use, providing that nothing in this section 6.4 will prohibit or restrict you or any other person from doing an act expressly permitted by applicable law.
    • You warrant to us that you have access to the necessary computer systems, media systems, software and network connections to receive and enjoy the benefit of your software.
    • All intellectual property rights and other rights in the software not expressly granted by these terms and conditions are hereby reserved.
    • You must retain, and must not delete, obscure or remove, copyright notices and other proprietary notices on or in any software.
    • The rights granted to you in these terms and conditions are personal to you, and you must not permit any third party to exercise these rights.
    • If you breach any provision of these terms and conditions, then the licence set out in this section 6 will be automatically terminated upon such a breach with no refund of any monies received. Upon the termination of a licence under section 6 of these terms and conditions, you must, if you have not previously done so, promptly and irrevocably delete from your computer systems and other electronic devices all copies of the relevant software.


  1. Additional Users


You must not permit any other person to use your download or to exercise any of the other rights granted to you under these terms and conditions.


  1. Additional Services


We may offer additional services to you including but not limited to; Teamviewer remote access resolution, teamviewer remote access installation, PC MOT. Where these services are required by you, prices will be provided in advance and no service will be undertaken until full payment has been received by us.


  1. Distance Contracts – Cancellation Rights


  • This section 9 applies if and only if you offer to contract with us, or contract with us, as a consumer – that is, as an individual acting wholly or mainly outside your trade, business, craft or profession.
  • You may withdraw an offer to enter into a contract with us through our website online chat, or via telephone or email, or cancel a contract entered into with us at any time within the period:
  • Beginning upon submission of your offer ie prior to payment
  • Ending at the end of 14 days after the contract has been entered into, subject to Section 9.3. You do not have to give any reason for your withdrawal or cancellation.
    • You agree that we will most probably begin the provision of the downloadable software before the expiry of the period referred to in Section 9.2, and you acknowledge and accept that, if we do begin the provision of software before the end of that period you will lose the right to cancel referred to in Section 9.2 and no monies will be refunded.
    • If you cancel as order on the basis described in this section 9 ie before any download software is sent to you or remote access installation undertaken, you will receive a full refund of the amount you paid to us in respect of your order.
    • We will refund any money due using the same method used to make the payment.
    • We will process any refund due to you as a result of cancellation on the basis described in Section 9 without undue delay and, in any case, within a period of 14 days after the day we are informed of the cancellation.


  1. Warranties and Representations


You warrant and represent that:

  • You are legally capable of entering into binding contracts
  • You have full authority, power and capacity to agree to these terms and conditions
  • You are not under the age of 16
  • You will be required to register with us. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.